Tuesday, September 18, 2012

Bank of America's site stuck in prolonged slowdown

Bank of America's website was sluggish and intermittently unavailable for many users on Tuesday, in an outage that the bank hadn't explained by the end of the day.

Bank of America (BAC, Fortune 500) spokesman Mark Pipitone said the company is "working to ensure full availability," and that online banking is available "although some customers may experience occasional slowness." The bank's official Twitter account sent similar messages to customers who complained about the issues.

The majority of Bank of America's customers were able to access the site, which remained online throughout the day, Pipitone said. Still, many customers were unable to connect because of the site's slowness.

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