Many sites hosted at Rackspace Hosting were offline for about 45 minutes this afternoon when the company’s data center in Grapevine, Texas lost power. Rackspace reported at 4:30 p.m. Eastern that it was “having an issue that is affecting part of our DFW data center.”
At just after 5 p.m. Rackspace reported via its Twitter account that “all power is restored to the DFW data center. Power is restored and currently stable.” The company said it was continuing to manually bring up servers that did not restart properly when power was restored. Some sites that had SSL encryption enabled were also experiencing delays in being returned to service, according to a status update at The Rackspace Cloud. As of 6:30 p.m. Eastern the Grapevine data center was running on a combination of generator and utility power.
Rackspace’s Robert Scoble described the issue as a “major outage.” “There is nothing worse than having our customers be down,” he wrote. ” Hundreds of people are working on getting all systems back up and running.”
The DFW data center is the company’s largest facility, with 144,000 square feet of space. The facilty in Grapevine figured into a 2007 power outage that interrupted service for many prominent web sites. In that incident, a vehicle struck a power transformer, and public safety officials turned off both the facility’s power feeds during their emergency rescue operations.
The downtime was noted at TechCrunch and on Twitter. I’ll admit to being surprised that Justin Timberlake was so knowledgable abut the hosting industry. - Rich Miller
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